Field Services
Effortlessly and Efficiently Supporting our Customers
Capabilities & Services
Entelar Group Field Services build and service, commission, install and maintain hardware or software on-site including diagnostics and problem isolation/resolution services across ICT, energy and Platforms sectors for Government and Private organisations throughout New Zealand.
Our vision is to be our customers trusted first choice for Field Services.
We’re a team of 130+ permanent staff with access to around 40 contractors in over 20 locations around the country, providing expertise and support nationwide.
This may include:
- Build and onsite service, commission, install and maintain and/or software
- Onsite preventative maintenance, administration and housekeeping services
- Small consulting requirements including audits or site surveys
- LAN, WAN or Mobile support
- Onsite grey area diagnostics and problem isolation/resolution services
- Project work including full installation, national roll-out, implementation and re-locations
- Return to base workshop repairs for hardware items
- PSTN, NEAX and A&A build and support
- Meeting room solutions install and support
- Business Benefits
- Nationwide coverage providing mobile and prompt onsite assistance regardless of location
- Simple pricing structure with quote process for larger projects
- Knowledgeable, friendly, experienced and dedicated field support
- 24hr fault restoration support to minimise business impact
- 24hr installation service to minimise business disruption
- Access to subject matter expertise and vendor support for hardware and software
- Trusted advisor status
- Simple engagement model
- End-to-end management of the entire dispatch, control and co-ordination process
How to Engage Us
Get in touch with us today to discuss how we can help you;
If you wish to engage a Technical Services Resource for a project, please click the link below and fill in the required detail and submit.