Field Services

Effortlessly and Efficiently Supporting our Customers

Capabilities & Services

Entelar Group Field Services build and service, commission, install and maintain hardware or software on-site including diagnostics and problem isolation/resolution services across ICT, energy and Platforms sectors for Government and Private organisations throughout New Zealand.

Our vision is to be our customers trusted first choice for Field Services.

We’re a team of 130+ permanent staff with access to around 40 contractors in over 20 locations around the country, providing expertise and support nationwide.

Entelar Group Field Services Locations

Our support is provided 24/7 with nation-wide coverage

This may include:

Build and onsite service, commission, install and maintain and/or software
Onsite preventative maintenance, administration and housekeeping services
Small consulting requirements including audits or site surveys
LAN, WAN or Mobile support
Onsite grey area diagnostics and problem isolation/resolution services
Project work including full installation, national roll-out, implementation and re-locations
Return to base workshop repairs for hardware items
PSTN, NEAX and A&A build and support
Meeting room solutions install and support
Business Benefits

Nationwide coverage providing mobile and prompt onsite assistance regardless of location
Simple pricing structure with quote process for larger projects
Knowledgeable, friendly, experienced and dedicated field support
24hr fault restoration support to minimise business impact
24hr installation service to minimise business disruption
Access to subject matter expertise and vendor support for hardware and software
Trusted advisor status
Simple engagement model
End-to-end management of the entire dispatch, control and co-ordination process