Design. Supply. Installation. Maintenance. Recycling.
One Partner for Your Entire Technology Lifecycle
Entelar Group provides nationwide IT Field Services that helps organisations across the country to deploy, maintain and optimise their technology environments.
Businesses benefit from local technicians, national scale and deep technical expertise. Our entire technical lifecycle capabilities encompass everything from desktop refreshes and network upgrades to data centre installations, office locations and ongoing managed support.
We design, supply, install, maintain and recycle technology assets, making complex projects simpler to deliver for clients.
Service Model
Description
Hands and Feet
Onsite technical resources working on your behalf
Break/Fix
Fast response and issue resolution
Managed Services
Ongoing proactive support and maintenance
Why Entelar Group ICT Field Services
Benefits at a Glance.
Full End-to-End IT Solutions for Greater Efficiencies
A total solution and one convenient accountability chain that includes configuration installation, maintenance and recycling makes better use of your time.
Faster, Nationwide Response Times
With 17 locations across the country, you can be confident of fast response, including:
- Field-based technicians to deliver “hands and feet” on-site work specified by you or your vendor;
- Rapid “break/fix” support to resolve any issues as they arise; and
- A fully managed ongoing service with consistent delivery standards and measurable outcomes.
Expertise Across Global Brand Leaders
Our skilled team can provide support for all of the leading brands, including Cisco, Hewlett Packard, Fortinet, Huawei, VMware, Nokia, Poly, Yealink, Microsoft, Citrix, Logitech, Lenovo, Zoom, Webex by Cisco, and Avaya.
Secure Warehousing
We can store and manage all ICT equipment, with a best-in-class 3PL supply chain and logistics capability.
Competitive Pricing
You receive competitive pricing thanks to our strong relationships with global vendors.
Seamless Processes
We use ServiceNow and D365 to provide a seamless end-to-end process.
Flexible Support Models
We can tailor a model that’s right for your organisation – reactive, proactive, and on-site.
Recover, re-use, re-sell and recycle
When we replace your old equipment we’ll recycle it responsibly through our in-house recycling capabilities. All assets are processed in line with industry best practice to help you achieve your sustainability goals.
Our IT Field Service Solutions
Our certified engineers and technical specialists support everything from end-user computing and collaboration technology through to network, infrastructure and data centre environments.
With 17 locations, 120 service touchpoints and over 400 staff nationwide, Entelar Group can rapidly scale resources to support projects anywhere in New Zealand. Whether you require a single technician, a large-scale deployment team, or ongoing managed support, we have the reach and capability to deliver consistently across the country.
- Pre-deployment site surveys
- Wireless (Wi-Fi) surveys
- Diagnostic checks
- Set-up and configuration (packaging)
- Imaging and asset tagging
- Software and hardware upgrades
- Network device upgrades
- Rack mounting, inter-rack cabling and patching
- Structured cabling and fibre splicing
- Image loading and full network configuration
- Testing services
- Network decommissioning and installation
- Network infrastructure installation
- Remote and onsite support
- Ongoing maintenance
